Virtual Assistance
A full-time assistant who learns how you work, then takes the admin off your desk for good.
What this agent handles
Owned end to end, not passed back to you half-finished.
Inbox management
Triages every email, answers what they can answer, flags what needs you, and nothing sits unread for three days.
Calendar and scheduling
Books, moves and confirms meetings across time zones. Protects your focus blocks instead of filling them.
Document preparation
Proposals, contracts, job packets and reports built from your templates and ready before you ask.
Research and sourcing
Supplier pricing, competitor checks, permit requirements, prospect lists — compiled into something you can act on.
Task and project tracking
Keeps your task board honest, chases the people who owe you things, and reports what actually moved.
Personal and team support
Travel, expenses, onboarding paperwork and the hundred small things that quietly eat your week.
What the day looks like
A realistic shift, not a list of capabilities. This is the work that actually gets done while you are doing yours.
Inbox triage before you wake up
Overnight email sorted into reply-sent, needs-you and archive. Anything urgent is already in your messages.
Daily standup note
A short written brief: what is on your calendar, what shifted, what is waiting on your decision.
Document prep
Two proposals drafted from yesterday’s site visits, formatted, proofed and queued for your signature.
Chasing and confirming
Follows up the supplier who never replied, confirms tomorrow’s appointments, reschedules the one that moved.
Research block
Pulls pricing on the equipment you mentioned Tuesday and lays out three options with real numbers.
End-of-day handover
Everything closed, everything logged, and a list of what needs you first thing tomorrow.
Is this your problem?
Home service companies
Roofing, HVAC, plumbing, solar, restoration, remodeling, pest control and landscaping. The work happens on site, so the office work happens at 9pm — or it does not happen at all.
Marketing and GoHighLevel agencies
SMMA owners, lead-gen shops, GHL resellers and SaaS-mode operators who need delivery capacity that scales without another full-time hire on the payroll.
What you get
One flat monthly fee. No recruitment charge, no per-task billing, no surprise line items.
- One dedicated full-time assistant, not a shared pool
- Written onboarding of your tools, templates and preferences
- Inbox and calendar management on your systems
- Document and proposal preparation from your templates
- Research, sourcing and vendor comparison
- Weekly written summary of completed work
- Backup cover during holiday and sick leave
- A dedicated Orvelo account manager and monthly QA review
See if this role fits
Thirty minutes to work out whether a Virtual Assistance agent is the right first hire, or whether something else is the real bottleneck.
Your booking calendar will be embedded in this container. Until then, the button opens the same scheduler in a new tab.
Roles that pair with this one
Most clients start with one agent and add a second once the first has paid for itself.
Data Entry & Admin Operations
CRM hygiene, database management, invoicing support, job costing, permits and document handling, daily reporting.
Customer Service
Inbound call answering on your script and company name, ticket triage, warranty questions, de-escalation and review requests.
Appointment Setting
Lead qualification, calendar management, crew dispatch scheduling, confirmations and missed-call textback.
Virtual Assistance questions
Yes. You are matched with one named person who works your hours only. They are not shared across other clients, and you meet them before they start.
Anything you already use. Google Workspace, Microsoft 365, Slack, Asana, ClickUp, Notion, Dropbox and most CRMs. If it is unfamiliar we train them on it before day one, not on your time.
Around two to three hours in the first week, mostly walking through how you like things done. We write it all up so you never have to explain it twice.
Tell your account manager. We replace the agent at no extra cost and the new person inherits the written documentation, so you are not starting from zero.
Stop losing the work you already paid for
Book a discovery call and we will scope the role, the hours and the cost on the same call.