We find the gap. We fill it.
We already have experienced agents across every service we offer. We learn how your business actually runs, find where it is losing money, and place the agent who fixes that exact problem — in any industry.
We recruit, train, QA and manage the agent — you just direct the work.
You already paid for that lead
The expensive part of a lead is not the job. It is the marketing spend that produced the phone call you did not answer, and the competitor who answered theirs.
of inbound calls to home service businesses go unanswered during working hours.
of homeowners hire the first company that calls them back, not the cheapest quote.
is all it takes before an unanswered lead starts calling your competitor.
And it is not a marketing problem, so more ad spend will not fix it. The leads arrived. Nobody was free to pick up the phone, and by the evening the homeowner had already hired someone else.
Worked example using placeholder figures. Replace the call volume, booking rate and average job value with your own numbers — the maths is only persuasive when it is yours.
Three ways we plug in
Not a freelancer marketplace and not a call centre. A managed placement, built around how your business already runs.
Dedicated Virtual Agents
One trained, full-time agent working your hours, inside your systems, under your company name. Not a shared pool, not a ticket queue. A person who learns your business and stays.
White-Label Fulfilment for Agencies
Delivery capacity that carries your brand, not ours. Your clients see your agency. You see margin that scales without another payroll line and another manager.
Done-For-You Operations
The whole back office — calls answered, jobs booked, quotes chased, CRM current, invoices out. You go back to running the business instead of catching up on it.
Built for two kinds of business
One loses money when the phone rings unanswered. The other loses money when it cannot deliver what it just sold. We solve both with the same thing: a trained person who shows up every day.
Home Service Companies
Roofing, HVAC, plumbing, solar, restoration, remodeling, pest control, landscaping. Your leads are expensive and your phone goes unanswered while you are on a job.
Marketing Agencies
You are winning accounts faster than you can service them. Add trained delivery capacity without adding headcount you have to manage.
GoHighLevel Agencies
Sub-account builds, snapshots, workflows and A2P registrations, handled by someone who has actually built in GHL before.
Local Businesses
Clinics, law firms, real estate offices and trades. Anyone losing money to an unanswered phone and an inbox nobody owns.
EVERYTHING WE STAFF
18 services, grouped into four branches. Every one is covered by agents who already do the work — we place the ones that close your specific gap.
CORE
The roles most clients start with. One trained, full-time agent taking the day-to-day work off your desk — the phone, the calendar, the follow-up and the admin.
Customer Service
Inbound calls on your script, ticket triage, de-escalation, review requests.
Appointment Setting
Lead qualification, calendar management, dispatch scheduling, missed-call textback.
Sales Support
Pipeline management, outbound follow-up, estimate chasing, database reactivation.
Data Entry & Admin Ops
CRM hygiene, invoicing support, job costing, permits, daily reporting.
GHL
Our deepest specialism, broken out in full. Every GoHighLevel agent completes a build test on a live sub-account before placement — funnel, workflow, pipeline and calendar, end to end.
Sub-Account Builds & Snapshots
Full sub-account configuration and custom snapshots built to spec.
AUTOMATION
For the work that lives between your tools. If two systems need to talk to each other and nobody has had time to make it happen, this is the role.
n8n Automation
Custom workflows, API integrations, data sync, scheduled jobs and AI chains.
GROWTH
The marketing work that keeps getting pushed to next week. Shipped on a schedule instead, by someone whose only job is to ship it.
Digital Marketing
Social, email campaigns, content, review harvesting, ad management, reporting.
Web Development & SEO
Website builds, landing pages, technical SEO, page speed and local search.
Thirty minutes, no pitch
We map what is falling through the cracks and tell you which role fixes it. If we are not the right answer, we will say so on the call.
Your booking calendar will be embedded in this container. Until then, the button opens the same scheduler in a new tab.
Three steps to placed
No job posts, no shortlisting, no training programme to write. That is the part we take off you.
Discovery Call
Thirty minutes. We map what is falling through the cracks, which role fixes it, and what the agent would own day to day. If we are not the right answer we will tell you on that call.
Onboarding & Matching
We write your processes down, shortlist candidates against your criteria, and you meet them before deciding. Your systems, scripts and tools are set up while that happens.
Agent Placed and Live
Your agent starts, shadowed by your account manager through the first weeks. Weekly QA from day one, and a monthly review that looks at output rather than effort.
Freelancer vs Orvelo
Hiring a freelancer is cheaper on the invoice. The cost shows up everywhere else — in your time, in the gaps, and in starting over.
Hiring a freelancer
- You write the job post, sift the applicants and run the interviews
- You train them yourself, on your time, while the work piles up
- No cover when they are sick, on holiday or simply gone
- Quality is whatever you have time to check
- They juggle several clients and yours is not the priority
- They disappear and you restart the whole process from scratch
- No accountability beyond a platform review score
Placing an Orvelo agent
- We recruit, test and shortlist. You meet the finalists
- Role training and a practical test are completed before day one
- Holiday and sick cover is arranged by us, not by you
- Weekly QA scoring against a scorecard built for your business
- One client. Full-time hours. Yours
- Replacement at no extra cost, with your documentation transferred
- A named account manager and a monthly performance review
Why our agents are different
The agent is the visible part. The management around them is what makes the placement hold up after month three.
We recruit, you do not
You never sift resumes or run interviews. We source, test and shortlist, then present one or two people who already fit your criteria.
Trained before they start
Agents complete role training and a practical test on real tasks before placement. Your business is not the training ground.
QA that you can see
Weekly quality scoring against a scorecard built for your business, and a monthly review with your account manager. You get the numbers, not reassurance.
Managed, and replaceable
Performance, cover and escalation are our problem. If someone is not working out we replace them at no extra cost, and the written documentation transfers.
What clients say
These are placeholders. Every card is marked — swap them for real quotes before this site goes live.
Three ways to start
Call us
Speak to someone who has placed agents in businesses like yours.
Email us
Send over what is falling through the cracks and we will reply with a straight answer.
Book an appointment
Thirty minutes on the calendar. We will tell you whether this fits before you spend anything.
Questions worth asking
A trained, full-time remote team member placed inside your business. They work your hours, use your systems, follow your scripts and answer to your processes. The difference from a freelancer is that we recruit, train, quality-check and manage them — you just direct the work.
A freelancer is a transaction; you handle recruitment, training, quality and cover yourself, and you start over when they leave. We handle all of that. You get a managed placement with QA, holiday cover, a named account manager and a replacement guarantee.
Most placements go live within two to three weeks of the discovery call. Straightforward roles move faster; specialist GoHighLevel builds sometimes take a little longer because the testing is deeper.
Yours. Agents are placed on your time zone and your working hours. Shift patterns and extended cover are arranged during onboarding.
Yes. Your systems, your data, your logins with the permission level you choose. We do not move your business into our tools, and nothing is held anywhere you cannot reach it.
Tell your account manager and we replace them at no extra cost. Because your processes are documented during onboarding, the replacement inherits everything rather than starting from a blank page.
Yes. Agents answer as part of your team, on your script, with your CRM open. Callers are speaking to your company, because as far as the work goes they are.
Pricing depends on the role and the hours. Full-time placements are a flat monthly fee with no recruitment charge and no long lock-in. See the pricing page for the structure, and we will give you an exact number on the discovery call.
Put a time in the diary
The second calendar on this page, because the people who scroll this far are the ones who book.
Your booking calendar will be embedded in this container. Until then, the button opens the same scheduler in a new tab.